Our Mattress Care Guide

Setting Up Your New Mattress

• Upon arrival, remove the recyclable outer packaging. Allow your mattress to air in a well-ventilated room for 4–6 hours to eliminate any post-production or packaging odours.
• When placing the mattress inside your cot,
  In line with our safety certifications, the gap between the mattress and the sides and ends of the sleep space must not exceed 30mm on all four sides.
• The easiest way to keep your child’s mattress dry, clean, and fresh for longer is with one of our Terry Towelling Waterproof Mattress Protectors. Cover the mattress with a fresh Cotton fitted sheet to aid in ventilation.
• Initially, the surface and shape of the mattress may appear slightly uneven. This is due to the transit process and is quite normal. Over time, the mattress will decompress and settle into an even shape and smooth surface.

Safety & Maintenance

• Always remove all plastic packaging before use.
• Similar to an adult mattress, rotate your mattress 180° every time you change the sheets or at least once per week to help maintain its long-term supportive form. Open the windows in the room and allow the mattress to air for 2–4 hours, facilitating the filling to breathe and drying out any moisture within the mattress.
• Promptly clean any small spills. Spot-clean the mattress cover with a sponge and mild detergent, or remove the cover and machine wash it at 30°C on a gentle cycle. Preferably air dry to prevent any shrinkage. While air drying and still slightly damp, stretch the cover back to shape for easy zipping. Ensure the cover is completely dry before carefully closing the zip, aligning the material edges without applying excessive pressure.
• In line with our safety certifications, the gap between the mattress and the sides and ends of the sleep space must not exceed 30mm on all four sides.
• Do not use padded mattress covers or toppers on top of the mattress or under the fitted sheet, as they can impact the firmness and safety of the mattress. Do not use more than one mattress in the sleep space.
• Keep the mattress away from heat sources and open flames to avoid fire hazards.
• Regularly inspect the mattress for signs of wear and tear, and replace it if necessary to ensure continued safety for your baby.
• Defective workmanship, materials, or construction constitute a manufacturing fault. We offer a two-year warranty against these faults and will gladly replace the mattress under these conditions.

Cleaning Your Mattress

• Remove the mattress cover and hand wash it with a mild non-bio detergent. Rinse thoroughly and stretch it back into shape while damp. Allow it to air dry.
• Alternatively, mattress covers can be machine washed (30°) using a non-bio detergent and a low spin cycle. Air drying is recommended to avoid any shrinkage.
• After removing the mattress cover, vacuum the entire mattress, including the base and sides, to eliminate any dust build up.
• Wipe the mattress all over with a clean damp cloth, using only warm water.
• Leave the mattress to fully air dry before putting the cover back on. Ensure both the mattress & mattress cover is completely dry before allowing your child to sleep.
• Air out your mattress weekly. Remove any bedding including the mattress cover from your mattress, open the windows, and let the fresh air in.
• Neither the mattress cover nor the mattress itself is suitable for dry cleaning or ironing.