Your Questions, Answered!

Please get in touch with us as soon as possible after placing your order. We will be happy to amend your order if it has not been dispatched yet.

All of our mattresses are produced in line with UK safety standards for firmness and depth. This ensures they are perfectly suited for babies, providing the right support as they grow.
We offer various fillings inspired by advanced technology used in adult mattresses to provide tailored support, whilst maintaining the optimal firmness recommended by safety experts for your little one's healthy development.

All of our mattresses are designed to meet the optimal firmness level recommended by UK safety standards and sleep experts. Rather than offering different firmness options, we ensure every mattress provides the firm, supportive surface that's safest for babies and promotes healthy spinal development as they grow.

No, you can be rest assured that each & every mattress has been carefully built without the use of any nasty chemicals. We are dedicated to building our mattresses to specifications that comply with the rigorous requirements of BS 1877 Part 10 for safety & performance and BS 7177 for flammability without the use of any antimony, phosphorous or arsenic based fire-retardant treatments.

Yes, our mattresses are built with breathable fillings and materials that promote airflow and help regulate your little one's temperature throughout the night. This reduces the risk of overheating and ensures a comfortable, safe sleep environment for your baby.

High street retailers often sell mattresses as an add-on product alongside other nursery items, whereas we specialise in nursery mattresses. All our mattresses are made locally in the UK with breathable, non-toxic materials specifically tested for nursery use, and we offer custom sizing for any cot dimensions - something retailers with general nursery ranges cannot provide. Our dedicated UK craftsmanship, superior safety standards, and included washable covers offer long-term value for your family.

Yes, each mattress comes with a mattress cover that can be easily unzipped, machine washed, and line dried for easy cleaning and care.

Yes, spare covers are a great way to ensure the mattress stays clean. Contact our team, and we will be happy to order a spare mattress cover for you.

Absolutely! A waterproof mattress protector is invaluable for extending the life of your little one's mattress. They are easy to clean as they can be thrown into the wash, a huge must-have, especially if your child is transitioning out of nappies.

We include a care brochure with each new mattress providing guidance on how to prepare and care for your mattress. This ensures you get the best performance and longevity.

We also have a helpful online guide here on our website, which you can find in the Guides menu.

You can rotate all of our mattresses, no matter the size.

Some of our Cot, Cot Bed, and Single Bed mattresses can also be flipped and used on both sides. This helps ensure even wear and extends the life of your mattress, making a great investment for your little one's comfort.

Our mattresses are guaranteed up to 8 stone in weight. While adults can use them occasionally, our mattresses are primarily designed and intended for babies, toddlers, and young children.

No, there's no need to add extra allowance. Our team will use the same dimensions as your mattress and include a small seam allowance in your custom-made bedding to accommodate any shrinkage during the first wash.

Please get in touch with us as soon as possible after placing your order. We will be happy to correct the dimensions of your order as long as it has not yet gone into production. Once production has begun, we regret that we will not be able to change any of the dimensions due to materials being cut specifically for your order.

Unfortunately, we are unable to accept returns for custom-made bedding items. Each item is specifically crafted to your specifications. We apologise for any inconvenience this may cause.

Unfortunately, we do not accept returns of custom mattresses or custom-made bedding since they are specifically made to your provided dimensions. Therefore, please ensure that you have entered the correct dimensions before placing your order.

British Safety Standards determine the depth of our mattresses, so we are restricted by depth. There are several serious safety concerns surrounding a mattress that is too deep for the sleep space, which can lead to injury or Sudden Infant Death Syndrome (SIDS).

Here’s a simple depth guide to help understand the depths of each of our mattress types:

• Moses basket: 3-4cm
• Crib & travel cot: 5cm
• Cot, Cot Bed, Large Cot Bed, Junior Single: 10cm up to 12cm.

As a nursery brand specializing in mattresses for babies, toddlers, and children, we're unable to produce any mattresses larger than 190cm x 90cm.

The travel cot mattress is designed with a centre fold and includes a convenient storage bag. This allows you to fold the travel cot mattress in half and store it inside the bag, making it ideal for traveling and easy storage.

You can only select the mattress type which is suitable for your mattress dimensions.

Our mattresses are guaranteed up to 8 stone in weight. While adults can use them occasionally, our mattresses are primarily designed and intended for babies, toddlers, and young children. Some customers also use our 'build your own' service for campervans, caravans, and yachts.

All our mattresses are manufactured with materials and fillings specifically designed and tested for babies, toddlers, and young children in the nursery industry.

Our mattresses are guaranteed up to 8 stone in weight. As per strict safety certifications we adhere to, all of our mattresses are built to be suitable and safe for newborn babies, toddlers, children, and beyond.

Yes, our waterproof mattress protector is 100% waterproof. It significantly extends the life of your little one’s mattress by repelling any accidents, stains, sweat, and preventing the formation of hidden bacteria.

No, our mattress protector is not fully breathable due to its 100% waterproof feature. It contains a PU lining, which provides the waterproofing. Without this lining, the protector would only be water-resistant, not completely waterproof.

Yes, all of our custom-made bedding items are crafted in England by some of the finest hands in the business.

We recommend pairing your mattress with our GOTS-certified organic fitted sheets for softness and breathability, plus a waterproof mattress protector to extend the mattress life. Our cellular baby blankets provide temperature regulation, whilst spare fitted sheets ensure you're always prepared for accidents.

Yes, our fitted sheets are certified by the Global Organic Textile Standard (GOTS). The seed-to-sheet journey of our buttery soft cotton is meticulously monitored to ensure it adheres to the highest organic standards throughout its growth and production processes.

Our fitted sheets and waterproof mattress protectors are designed to last, wash after wash. They are crafted to fit snugly and remain in place throughout the night. The elastic edging and extra-deep corners ensure there's no rucking or sagging during sleep, providing a peaceful night's rest without any slipping or creasing.

We offer individual items so you can choose exactly what you need for your nursery. This allows you to mix and match our organic fitted sheets, waterproof protectors, changing mats, and blankets to create the perfect set-up that suits your style and budget.

No, our mattress protector is not fully breathable due to its 100% waterproof feature. It contains a PU lining, which provides the waterproofing. Without this lining, the protector would only be water-resistant, not completely waterproof.

Yes, our baby blankets are breathable. Designed with newborns in mind, the ultimate cellular weave allows air to flow freely, regulating your little one's temperature.

It depends on your needs and preferences. Our Anti Roll Changing Mat offers a thick wedge shape for ultimate comfort, perfect for your nursery and changing table. Alternatively, our Changing Basket Mat is suitable for most changing baskets, and we recommend pairing it with a natural seagrass basket for a trending nursery look.

For detailed instructions on how to clean and care for your changing mat to ensure it lasts for years to come, please refer to our PVC care guide. Click here to read: PVC Care Guide.

Although most stains can be wiped off, our PVC changing mats (Anti-Roll and Oval Basket) are not completely stain resistant. Common stain-causing culprits include unavoidable poo explosions, felt-tip pens, ballpoint pens, and dyes from baby bibs/clothes, among others. For top tips on keeping your PVC anti-roll changing mat or basket changing mat clean, click here to read our guide.

Yes, you can wash our beautifully soft fabric cover. It can be easily unzipped, machine-washed, and line dried, making cleaning accidents and stains a breeze. However, please note that the PVC changing mat cover cannot be machine washed; it can be wiped clean using mild detergent.

Before ordering a spare fabric cover, please check and measure the dimensions of your specific anti-roll or basket changing mat. Our covers are designed to fit the most popular sizes of anti-roll/basket changing mats.