Shipping policy

SHIPPING & DELIVERY

 

We work with Royal Mail, Evri, Yodel, DHL, Parcel Force & DX Delivery 


ALL MATTRESSES (Including 'Build your own' & Unusual Stock Sizes)

Please allow up to 7-10 business days (excludes weekends and bank holidays) for us to craft & build your mattress. If in the unlikely event you have not received your dispatch & tracking information via email after 10 business days then please contact our helpful team who will be able to assist you.
After your order has been shipped, you can expect delivery within 1-3 days. 

UK Mainland Delivery for all Moses, Crib, Cot, Mattresses
£5.95

UK Mainland Delivery Large Cot Bed & Junior Single Mattresses
£9.95

FREE delivery on all orders over £75.00

 

ALL 'DESIGN YOUR OWN' MATTRESS PROTECTORS & FITTED SHEETS

Please allow up to 7-10 business days (excludes weekends and bank holidays) for your custom-made mattress protector/fitted sheets to be crafted. If you have not received dispatch & tracking information via email after 7 business days then please contact our helpful team who will be able to assist you. 


ALL OTHER PRODUCTS (BEDDING & CHANGING MATS)

Please allow 2-3 business days (excludes weekends and bank holidays) for our team to pack & your dispatch your order. If you have not received dispatch & tracking information via email after 7 business days then please contact our helpful team who will be able to assist you. 

UK Standard Delivery
£3.95*
* Your shipping costs are calculated on parcel weight, this cost may increase depending on the total weight of your order.


PLEASE NOTE:

- All orders that contain both 'pre order' and 'in stock' items will be sent altogether once ALL items are in stock.

- Your order may be sent to you in separate parcels. If we can dispatch some items of your order to you faster than others, then we will do so.

When placing your order please ensure that the shipping address is correct, including the postcode. We cannot be held responsible for any items that are lost, due to being sent to an incorrect address.

- If there is a delay in your delivery please check your tracking information provided on your dispatch email for updates. In rare occasions that you may have delivery issues, please contact our friendly team at hello@thetinybedcompany.com 

- Courier delivery confirmation with correct GPS co-ordinates are sufficient proof of delivery.

 

UK DELIVERY DETAILS

 

Standard delivery is available to all UK addresses. Delivery timescales are between 1-5 working days excluding bank holidays. UK addresses include Highlands and Islands, Northern Ireland, the Channel Islands, Isles of Scilly, Isle of Wight and the Isle of Man. Customers ordering from the places listed below will need to add additional delivery days:


Highlands - 1 additional day.
Orkneys and Shetland Islands - 3 additional days.
Outer Hebrides - 4 additional days.

For customers ordering from addresses including but not limited to Highlands and Islands, Northern Ireland, the Channel Islands, Isles of Scilly, Isle of Wight and the Isle of Man may have extra delivery charges applicable. 

 INTERNATIONAL DELIVERY

Due to a number of factors, we are saddened to be no longer offering international delivery. However we are currently working hard to offer this service again, please sign up for our newsletter to receive updates on this. 

 

 

The Tiny Bed Company postage bags + delivery notes are 100% recyclable.  

 

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